Our Services |
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Overview
Integrated Facility Service Solutions
Spree offer’s
an extensive range of services, mainly cleaning and related
services like gardening, waste management, washroom
services, lighting maintenance, facility support services,
carpet care, energy management and even multi-skilled &
facility support service teams. We can provide either a
single service or a bundled service package. The more
service and support functions you combine into a single
contract package the greater the cost savings and the
benefits are seemingly obvious with ease of operation and
one point of contact for all your needs.
Experiencing our best-in-class services is not just about
delivering high quality technical performance, it’s actually
a lot more than that. You see, we combine all the strategic,
operational, customer service and management facets to give
you a service process that is interlinked at every point and
it’s guaranteed through our Customer Service Charter, so
you’ll have peace of mind knowing that we have protocols
that govern every element of what we do.
You’ll
also have the combined comfort of knowing that we are
centrically customer-focused, so every decision we make too
every action we take, we put you first. So we always act in
your best interests. For example critical aspects like human
resources planning demands that our employee skill sets and
3rd party suppliers are aligned to deliver
exactly what you require, leaving you confident your needs
are being serviced by our qualified people.
From
the outset we assess your existing set-up and we first find
the most cost effective alternative to your current service
structure. Secondly, we find synergies in the service
delivery system and then identify the best delivery method
possible. Thirdly we use our management expertise to
optimise the co-ordination and execution of those tasks.
Once we
have completed the initial outset phase our philosophy from
there on is ‘Keep It Simple’. We start with adopting a
unique approach by taking the time to learn about your
business and understanding your values, mission and culture.
Once we understand your core philosophies, we blend those
into our approach towards managing, servicing and fulfilling
our promise. By taking this approach you can be sure that as
your strategic partner our balanced and all-inclusive
approach allows us to understand your business, then
customize and align our practices with your philosophies and
reliably service your needs.
Our
Integrated Facility Service offering helps you reduce costs,
simplifies communication and eliminates having to manage
multi tiered service providers. It is for this reason that
we developed a very simple model that we use as exemplified.
It ensures we achieve consistency throughout the entire
process and most often it enables us to develop a service
fulfillment program that is more cost effective and
therefore customized to suit your needs, instead of the
conventional method where you receive a standardized service
offering.
Once we
have developed your program, we link it all together and aim
to optimize resources and improve cost efficiencies by
remaining entirely focused on exactly what it is that you
need. After designing your ideal service program, we slot in
and work as an extension of your organization, working with
you every step of the way from service planning, workflow
methods/processes, ongoing cost reduction exercises and
resource scheduling to name just a few. We also understand
that your expectations and needs are unique, so we call upon
our know-how and expertise to ensure that we deliver on our
promise.
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