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Overview

Integrated Facility Service Solutions

Spree offer’s an extensive range of services, mainly cleaning and related services like gardening, waste management, washroom services, lighting maintenance, facility support services, carpet care, energy management and even multi-skilled & facility support service teams. We can provide either a single service or a bundled service package. The more service and support functions you combine into a single contract package the greater the cost savings and the benefits are seemingly obvious with ease of operation and one point of contact for all your needs.

Experiencing our best-in-class services is not just about delivering high quality technical performance, it’s actually a lot more than that. You see, we combine all the strategic, operational, customer service and management facets to give you a service process that is interlinked at every point and it’s guaranteed through our Customer Service Charter, so you’ll have peace of mind knowing that we have protocols that govern every element of what we do.

You’ll also have the combined comfort of knowing that we are centrically customer-focused, so every decision we make too every action we take, we put you first. So we always act in your best interests. For example critical aspects like human resources planning demands that our employee skill sets and 3rd party suppliers are aligned to deliver exactly what you require, leaving you confident your needs are being serviced by our qualified people.

From the outset we assess your existing set-up and we first find the most cost effective alternative to your current service structure. Secondly, we find synergies in the service delivery system and then identify the best delivery method possible. Thirdly we use our management expertise to optimise the co-ordination and execution of those tasks.

Once we have completed the initial outset phase our philosophy from there on is ‘Keep It Simple’. We start with adopting a unique approach by taking the time to learn about your business and understanding your values, mission and culture. Once we understand your core philosophies, we blend those into our approach towards managing, servicing and fulfilling our promise. By taking this approach you can be sure that as your strategic partner our balanced and all-inclusive approach allows us to understand your business, then customize and align our practices with your philosophies and reliably service your needs.

Our Integrated Facility Service offering helps you reduce costs, simplifies communication and eliminates having to manage multi tiered service providers. It is for this reason that we developed a very simple model that we use as exemplified. It ensures we achieve consistency throughout the entire process and most often it enables us to develop a service fulfillment program that is more cost effective and therefore customized to suit your needs, instead of the conventional method where you receive a standardized service offering.

Once we have developed your program, we link it all together and aim to optimize resources and improve cost efficiencies by remaining entirely focused on exactly what it is that you need. After designing your ideal service program, we slot in and work as an extension of your organization, working with you every step of the way from service planning, workflow methods/processes, ongoing cost reduction exercises and resource scheduling to name just a few. We also understand that your expectations and needs are unique, so we call upon our know-how and expertise to ensure that we deliver on our promise.