Overview

Our Integrated Facility Service offering helps you reduce costs, simplifies communication and eliminates having to manage multi tiered service providers.

Integrated Facility Service Solutions

Spree offers an extensive range of services, mainly cleaning and related services like gardening, waste management, washroom services, lighting maintenance, facility support services, carpet care, and even multi-skilled & facility support service teams. We can provide either a single service or a bundled contract package. The more service and support functions you combine into a single contract package the greater the cost savings and the benefits are seemingly obvious, with ease of operation and one point of contact for all your needs.

Experiencing our best-in-class services is not just about delivering high quality technical performance; it’s actually a lot more than that. You see, we combine all the strategic, operational, customer service and management facets, to give you a service process that is interlinked at every point and it’s guaranteed through our Customer Service Charter, so you’ll have peace of mind knowing that we have protocols that govern every element of what we do.

You’ll also have the combined comfort of knowing that we are centrically customer-focused, so every decision we make too every action we take, we put you first. We always act in your best interests. For example critical aspects like human resources planning demands, employee skill sets and 3rd party suppliers are aligned to deliver exactly what you require, leaving you confident your needs are being serviced by our qualified people.

From the outset we assess your existing set-up and we first find the most cost effective alternative to your current service structure. Secondly, we find synergies in the service delivery system and then identify the best delivery method possible. Thirdly we use our management expertise to optimise the co-ordination and execution of those tasks.

Once we have completed the initial outset phase our philosophy from there on is ‘Keep It Simple’. We start with adopting a unique approach by taking the time to learn about your business and understanding your values, mission and culture. Once we understand your core philosophies, we blend those into our approach towards managing, servicing and fulfilling our promise. By taking this approach you can be sure that as your strategic partner our balanced and all-inclusive approach allows us to understand your business, then customise and align our practices with your philosophies and reliably service your needs.

Our Integrated Facility Service offering helps you reduce costs, simplifies communication and eliminates having to manage multi tiered service providers. It is for this reason that we developed a very simple model that we use as the basis of service fulfilment system. It ensures we achieve consistency throughout the entire process and most often it enables us to develop a service fulfilment program that is more cost effective and therefore customised to suit your needs, instead of the conventional method where you receive a standardized service offering.

Once we have developed your program, we link it all together and aim to optimize resources and improve cost efficiencies by remaining entirely focused on exactly what it is that you need. After designing your ideal service program, we slot in and work as an extension of your organisation, working with you every step of the way from service planning, workflow methods/processes, ongoing cost reduction exercises and resource scheduling to name just a few. We also understand that your expectations and needs are unique, so we call upon our know-how and expertise to ensure that we deliver on our promise.

Facility Service is a Partnering Process

We work closely with you to develop solutions that may incorporate multiple services or just a single service, depending on your requirements. We find synergies in the service programs and optimise the service offering by extending the scope and adding-value to the existing service set-up. Our model demonstrates how the package can grow from a single service through to a bundled service package.

Service Innovation

Over the last five years outsourcing of non-core business activities has grown by over 73.2% and many of our customers have obtained strategic advantages as well as cost advantages by engaging our services and letting us improve their business. You can do the same and experience the benefits of cutting-edge solutions, on-going innovation and unparalleled customer service. You see over the last 5 years we have placed enormous emphasis on developing a unique blend of integrated services, processes and people skills. As a result of our efforts we have and will continue to develop initiatives that will help us add value to the services we offer. Our latest advances like our environmentally-friendly cleaning program branded Go Clean Go Green ™ are pioneering our way to offering our customer ground-breaking solutions.

So let us take care of your cleaning and related facility service needs, whilst you focus on core business, it’s not just our purpose it’s our passion

Our Operational Service Model